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Hotel · Melbourne · Victoria

Hotel Chadstone Melbourne Mgallery Collection

A 5-star stay beside Chadstone Shopping Centre, with spacious rooms, a rooftop pool, and a full-service spa.

  • Steps from Chadstone Shopping Centre
  • Rooftop pool and indoor pool
  • Spa & wellness centre on site
8.9 Great 2090 reviews Booking.com 8.9 · 2090 reviews

About

Hotel Chadstone Melbourne Mgallery Collection

Hotel Chadstone Melbourne Mgallery Collection sits on Dandenong Road, a short walk from the Chadstone Shopping Centre and its many restaurants and bars. The 5-star property offers spacious, soundproofed rooms with air conditioning, mini-bars, and tea and coffee facilities. On-site amenities include two pools — one on the rooftop — a spa and wellness centre, a fitness centre, and a restaurant and bar.

Guest reviews consistently praise the location, the comfortable beds, and the friendly staff. The property also provides practical touches like valet parking, luggage storage, and a 24-hour reception. Whether you're in Melbourne for shopping or a relaxing escape, this hotel puts convenience first.

  • No smoking on site
  • Free Wi-Fi in public areas
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Unbeatable location next to Chadstone Shopping Centre — The hotel sits on Dandenong Road, a short walk from the shopping complex and its many restaurants, bars, and shops.
  • Spacious, quiet rooms with high ratings — Rooms score 9.2 for comfort and are described as spacious, soundproofed, and clean, with comfortable beds.
  • Attentive and friendly staff — Guests frequently mention helpful staff, with some noting thoughtful touches like anniversary treats.
  • Two pools, including a rooftop option — A rooftop pool and an indoor pool are available, with sun loungers and a pool with views.
  • On-site spa and wellness centre — Guests can book facials, beauty treatments, and use the treatment room and fitness centre.

Worth weighing

5 to weigh
  • Parking costs extra — Several reviews note that parking fees are an additional expense, on top of the room rate.
  • Pools can get crowded — The rooftop pool is popular and may become busy during holidays or peak times.
  • No pets allowed — The hotel does not permit pets on the property.
  • Breakfast extra and limited hours — Breakfast is available but not included in the base rate; in-room breakfast is an option for an additional charge.
  • Some staff moments under pressure — While generally praised, a few guests felt the staff seemed overwhelmed during busy times, leading to slower service.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Penthouse Des Créateurs

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Balcony

Deluxe King Room Open Bathroom

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Classic King Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Superior King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Superior Queen Room Two Queen Beds

  • 2 King Size Beds
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Deluxe King Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Classic Queen Room Two Queen Beds

  • 2 King Size Beds
  • Shower
  • Heating
  • Air conditioning

One-Bedroom Deluxe King Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • 24-hour security
  • Lift
  • Luggage storage
  • Currency exchange
  • Safe deposit box
  • No smoking on site
  • Key card access

Pool & Wellness

  • Rooftop pool
  • Indoor swimming pool
  • Sun loungers
  • Pool with view
  • Shallow end
  • Spa & wellness centre
  • Facial
  • Treatment room
  • Beauty treatment
  • Fitness centre

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Cots
  • Children's menu

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Handicap parking
  • Toilet for disabled
  • Bathroom for disabled

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 2090 reviews

Guest-rated 8.9/10 from 2,090 reviews

Booking.com · 8.9 · 2090 reviews
8.9Verified guest

“The mini-bar was well stocked and added to the comfort. Being next to Chadstone Mall made shopping and dining very convenient.”

8.9Verified guest

“Great spot close to the shopping complex and restaurants. The room was nicely designed with a good bathroom, air conditioning, tea and coffee facilities, fridge, and glassware — all for £270.”

8.9Verified guest

“Staff were helpful and extremely friendly, as you'd expect.”

8.9Verified guest

“I looked for a Bluetooth charger that wasn't there, and asking for basic service felt like a bother. Not the experience I hoped for.”

8.9Verified guest

“Elegant room, polite and excellent staff. Wonderful location in Melbourne, in a safe area.”

8.9Verified guest

“A great stay — I'd return. The staff were charming and always available. The room was immaculate and elegant with a private bathroom. Breakfast was delicious with fresh options.”

04 — Location

Getting around Melbourne

The property sits in Melbourne.

Chadstone Shopping Centre: The hotel is a short walk from Chadstone Shopping Centre, one of the largest malls in Australia, with a huge range of shops, restaurants, and bars.

Duncan Mackinnon Reserve: A park about 25 minutes' walk away, good for a stroll or outdoor activities.

Phoenix Park Community Adventure Playground: 1.4 km from the hotel, this family-friendly playground offers a green escape for children.

1341 Dandenong Road, Melbourne, Victoria, 3148, Australia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
250 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is by 11:00.

Is parking available at the hotel?

Yes, there is an on-site car park and valet parking, but it incurs an additional fee. Handicap parking is also available.

Are pets allowed?

No, the hotel does not allow pets.

What pool facilities does the hotel have?

The hotel has a rooftop pool and an indoor swimming pool, both with sun loungers and a pool with a view.

Is breakfast available?

Yes, the hotel offers breakfast, with an option for in-room breakfast. There is also a restaurant and bar on site.

The bottom line

Hotel Chadstone Melbourne Mgallery Collection earns its high 8.9 rating with a prime shopping-adjacent location, spacious and quiet rooms, and a welcoming staff. The rooftop pool and spa add resort-style appeal. Be prepared for parking fees and possible pool crowds during peak periods.

8.9For those who want to be steps from Melbourne's biggest shopping destination, this 5-star delivers comfort and convenience.

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